OUR SERVICES.

AI employees built around what your business needs to achieve.

We design, train and manage intelligent AI employees built around your business, with the knowledge, skills and capability to perform real roles and get real work done.

More capability. Greater productivity. Stronger growth.

BUILT AROUND YOU.

Your business doesn't fit into a template.
Neither should your AI.

We start with what you want your business to achieve, what could work better and where additional skills, intelligence or capability could make the greatest difference.

Then we build around you. Your business. Your knowledge. Your processes. Your people. Your objectives.

CAPABILITIES.

What could an AI employee do?

Customer Engagement

Handle enquiries, provide information, make recommendations, guide customers and manage bookings

Sales & Opportunities

Qualify opportunities, follow up, nurture relationships, progress conversations and support conversion.

Marketing & Growth

Research markets, develop content, execute campaigns, monitor activity and support ongoing growth.

Customer Success

Provide aftercare, answer questions, gather feedback, support customers and maintain ongoing engagement.

Admin & Operations

Manage processes, coordinate activity, update information, create documentation and perform operational work.

Research & Analysis

Research, monitor and analyse information, produce reports, identify changes and surface opportunities.

Not six products. Capabilities that can be combined around the role your business needs.

FROM TASK TO EMPLOYEE.

As focused or as capable as your business needs.

An AI employee can perform a single defined task or take on a much broader role as its skills and capabilities develop.

Understand

Learn your business, its knowledge, processes, customers and the context surrounding the work.

Decide

Interpret information, understand the context and determine the appropriate next step.

Act

Take action across your systems, trigger workflows, update information, communicate, follow up and move work forward.

WHERE THEY WORK.

Customer facing. Internal.
Or both.

EXTERNAL
(customer-facing)

Customers

Prospects

Partners

Suppliers

INTERNAL
(In-house)

People

Processes

Information

Operations

One AI employee can work across both, connecting conversations with the information, systems and actions behind them.

YOUR BUSINESS.

Built around the way you actually work.

We build your AI employee around the knowledge, processes, systems and standards that make your business yours — so it works as part of your business, unlike generic software built for everyone.

YOUR KNOWLEDGE

YOUR PROCESSES

YOUR OBJECTIVES

YOUR STANDARDS

YOUR SYSTEMS

YOUR PEOPLE

HOW WE BUILD.

From idea to intelligent employee.

UNDERSTAND

DESIGN

TRAIN

DEPLOY

MANAGE

REFINE

IMAGINE THE ROLE.

What could your AI employee look like?

EXAMPLE 1

Opportunity Developer

Engages new enquiries, qualifies opportunities, answers questions, follows up and moves the right prospects towards a conversation with your sales team.

EXAMPLE 2

Customer Experience

Supports customers, answers questions, provides information, manages requests and keeps conversations moving across the customer journey.

EXAMPLE 3

Marketing Coordinator

Researches markets, develops content, supports campaigns, monitors activity and helps keep ongoing marketing work moving.

EXAMPLE 4

Operations Coordinator

Works across information, processes and systems; updating records, coordinating activity, triggering workflows and keeping routine operational work moving.

These are examples, not packages. Your AI employee is built around the role your business needs.

IMAGINE YOURS.

What could an AI employee do for your business?

You've seen what an AI employee can become. Now tell us about your business, where opportunities are being missed or where more capability could make a difference.

Start with a conversation. We'll explore what could be built around you.

© INLECTA